F.a.q – eng
How does the service work?
How does digital photo restoration work?
The digital photo restoration begins with the reproduction of the original photograph obtained with a high-definition scan, then thanks to specific software and dedicated techniques, the original contrast is restored and all the damage present on the photo is corrected, be they simple scratches or entire missing parts to “redraw”.
Can I get a quote?
Yes, the quote isFREE!
Just send, through the form you can find here a digital copy of the photograph (or photographs) in low resolution and in JPG format.
After viewing the photographs to be restored it will be possible to make a reliable quote.
I have one or more photographs that I would like to restore, how should I do it?
It is not absolutely necessary to send the original images to proceed with the restoration.
If you have a scanner, you can scan yourself.
Instructions for the correct scan of the original photographs will be sent
Once the photographs have been scanned, they can be sent via Wetransfer, Dropbox or other.
If you do not have a scanner, you can always use an image scanning service which is often provided by photographers, stationers or dedicated services.
Can I personally scan the photos?
You can personally perform the scans which must have the following characteristics: high resolution uncompressed .IFF images (at least 600 dpi, better 1200 dpi), color RGB (even if the original photos are black and white) without doing any other type of processing.
The files obtained are usually of considerable “weight” so it is necessary to send them with e-mail accounts that allow their management, such as Dropbox, WeTransfer, other sending possibilities can be agreed.
If you do not have a scanner, you can have the scans performed by an equipped copy center.
In any case it is very important to respect these specifications and possibly other details provided in the estimate phase
Before payment, a low resolution copy of the restored final image will be sent, if the result complies with the expectations, it will be possible to proceed with the payment of the sum agreed with the forms of payment envisaged.
The form of payment accepted is PayPal .
Once the actual payment has been verified, the file in .JPG and .TIFF format of the final image together with the printing on professional paper will be sent via e-mail or in other agreed ways.